May 21st Prime42 is moving to new digs!
Exciting news! On May 29th, we are moving our office to a bigger, brighter location that is more convenient to the heart of Downtown Redding!
Our phone number will remain the same: 530.691.0042.
Our new address is:
1300 West Street, Suite 2
Redding, CA 96001
Please note that our offices will be closed on May 29th while we move our office to the new location. We will still be checking our email throughout the day for emergencies that might come up.
If you have a credit card (or ACH) on file with us for auto-payment ... Read More »
Redding, CA — May 15, 2020 — Today, Prime42, LLC acquired the website and e-mail hosting accounts of High Tech Solutions. The purchase will better serve the needs of High Tech Solution’s customers throughout the country with full-time staffing dedicated to providing best-in-class hosting services.
Marc Pinnell, managing partner and owner of Prime42 LLC, said, “Prime42’s acquisition of High Tech Solution’s Website and E-Mail services complement our overall offerings. The acquisition adds to our capacity and geographic presence which will improve the overall quality ... Read More »
As part of our purchase of Shasta.com’s web and email services, select email domains must be discontinued and will not be available for use starting in August 2020. If your email address falls within one of those domains it will have to be changed.
Why should I do it now?
We understand the pain of having to change email addresses. But it can be done, and with some planning, done fairly painlessly. To help with that pain we are offering:
• Free migration of your mail to the new address
• Your choice of a new email domain:
◦ no... Read More »
Jan 16th Updates to the How To...
We are in the process of updating the How To... section of the prime42 customer portal. Below are links to some of the articles that provide instructions on using some of our services. Right now it is pretty much just E-mail, but we will be expanding this to provide information including other services as well. Stay tuned.
E-mail How To...
- Add To and Maintain Your List of Trusted Senders
- Change How Specific Inbound Messages are Treated (Filtering Rules)
- Change the name that shows in my From: field
- Create a Vacation or Out of Office Message
- Create and Use Contact Groups in Webmail
- Server Side SPAM Settings
- Identify My E-mail Program
Sep 27th Information on Billing and Payments
Effective Saturday, September 28th the effected customers will begin seeing invoices for their services from Prime 42 LLC. The invoices will look very similar to what you have seen in the past from Shasta.com.
If you are an existing Shasta.com customer and have already paid your most recent invoice, you don’t need to do anything. Your next bill will come from Prime42 instead of Shasta.com.
All payments made on or after the 28th of September should be made out to Prime42 and sent to: 3400 Bechelli Lane, Suite A; Redding, CA 96002 (as of June 1, 2020: 1300 West Street, Suite 2; Redding, CA 96001). You can also use our convenient online payment portal at https://portal.prime42.net
Please do not send any further payments to Shasta.com. If you should have any questions, please do not hesitate to contact us.